by admin_ibc | Sep 17, 2024 | Human Resource Management
Lucrecia Benjamin, Geoff A Goldman AbstractThe fourth industrial revolution has ushered in technological advances that have revolutionised our way of life. In modern contact centres, technology affects the nature of work and, due to automation of routine tasks, job...
by admin_ibc | Sep 17, 2024 | Human Resource Management
Juliet Townes AbstractOrganisations have identified artisans as a critical staffing concern. The artisan job family has been identified as a scarce and critical skill. Domestic economies and the effectiveness and success of several industries could be negatively...
by admin_ibc | Sep 17, 2024 | Human Resource Management
Nelesh Dhanpat, Roslyn de Braine AbstractThis research introduces a new concept called “job crafting efficacy”, which contributes to the existing job crafting theory. Drawing on the job crafting theory by Wrzesniewski and Dutton and Bandura’s self-efficacy...
by admin_ibc | Sep 17, 2024 | Human Resource Management
Nelesh Dhanpat, Dudu Simphiwe Mkhwanazi AbstractThe aim of this study was to investigate the reciprocal relationship between psychological empowerment and work engagement using a quantitative cross-sectional research approach. Data was collected from 213 participants...
by admin_ibc | Sep 17, 2024 | Human Resource Management
Nomthandazo Nkosi, Sambil Mukwakungu, Nita Sukdeo, Charles Mbohwa AbstractThere are many factors that influence how employees perform and this study focused on the working models. The type of a working model that an employee has access to (either by choice or...
by admin_ibc | Sep 17, 2024 | Human Resource Management
Prachi Singh, Marius W Stander, Marieta Du Plessis AbstractThe TVET sector and its academics continue to be plagued by many challenges, of which poor leadership and management feature prominently. Ascertaining what academics value in terms of leadership behaviours is...
