Bongani Sibiya, Johan Jordaan
Abstract
This study explores Human Resource Management (HRM) as a strategic contributor for organisational effectiveness, with a focus on South Africa’s public sector. Adopting a thematic approach, the study examines seven core HR domains: workforce planning, strategic human resource management (SHRM), training and development, employee wellness, change management, remuneration and rewards, and labour relations management. Based on recent literature (2019–2024), it identifies persistent gaps between policy intent and practice in government institutions, while offering comparative insights from the private sector to highlight contextual challenges and emerging best practices. The paper argues that the strategic repositioning of HR, supported by digital transformation and people-centred innovation, is essential to driving public sector efficiency, service delivery, and accountability. In conclusion, the paper proposes practical recommendations to strengthen HRM capabilities, realign functions with performance objectives, and build adaptive, inclusive human capital systems tailored to the public sector context. The paper serves as a conceptual foundation for future empirical research and policy reform.