B.P. Jele, J.J. Prinsloo & T. Tebejane

Abstract
Electricity is one of the contributions that has impacted the lives of everyone in the country. It is an essential part of modern technology; however, the inconsistency of electricity supply becomes a challenge to consumers and the country. It is, therefore, essential to ensure that electricity is always provided consistently in all parts of the country.
The research study specifically focused on two geographical areas of the north west province, Brits and Maboloka, and a qualitative approach was used to examine the unavailability of electricity in these two areas.
Based on the outcome of the study, the following themes emerged:
•To upgrade its infrastructure, specifically the old power stations, to improve the electricity supply.
•Consider partnering with private service providers to supplement its power supply. In so doing, Eskom should consider opening up to other players with the financial capacity to contribute to power generation.
•Provision of training to personnel to better run the entity’s affairs to minimize disruptions.