Masemola Vusi Frans Jacques & Ronnie Lotriet
Abstract
The study aimed to investigate the performance management and development system (PMDS) of the Hospital in Tshwane. Participants were medical doctors, professional nurses, occupational therapists, and social workers who have worked at the institution for 2 or more years and could speak, read, and write English. The North- West University Ethics Committee granted ethical clearance. Permission to conduct the study was obtained from the chief executive officer (CEO) of the Hospital in Tshwane, clinical manager, nursing manager, occupational therapy manager, and social work manager. The National Health Research Database endorsed the study as meeting its criteria.
A cross-sectional, descriptive, and quantitative research design was followed to assess the effectiveness of the implementation of the PDMS. The study population numbered 331 individuals, and from the population, using the Roasoft technique, the researcher selected a sample of 179, ensuring the generalization of the findings. Web- based and hard-copy questionnaires were distributed to the selected participants, along with an information leaflet and consent forms, which had to be signed.
Findings suggested a general lack of understanding of the PMDS, although managers reported understanding it. Poor communication between supervisors and supervisees affected the implementation of the PMDS, particularly at the hospital in Tshwane.
A cross-sectional, descriptive, and quantitative research design was followed to assess the effectiveness of the implementation of the PDMS. The study population numbered 331 individuals, and from the population, using the Roasoft technique, the researcher selected a sample of 179, ensuring the generalization of the findings. Web- based and hard-copy questionnaires were distributed to the selected participants, along with an information leaflet and consent forms, which had to be signed.
Findings suggested a general lack of understanding of the PMDS, although managers reported understanding it. Poor communication between supervisors and supervisees affected the implementation of the PMDS, particularly at the hospital in Tshwane.