Muofhe Nnditsheni John
Abstract
Background: The main focus of this study was the correlation between job satisfaction and employee retention. It is widely recognised that the retention of skilled and capable professionals is crucial for the effective functioning of aviation organisations.
Purpose of study: The objectives of the study were twofold. The first was to examine the relationship between job satisfaction and employee retention. The second was to determine whether job satisfaction predicts employee retention.
Motivation: Various relationship dynamics between job satisfaction, and employee retention have been identified in the literature, but little study has been conducted in the aviation industry.
Research Methodology: The research utilised a quantitative approach. Surveys were sent out online to 1200 individuals, resulting in 130 responses from full-time employees in managerial and support roles at the South African aviation organisation.
Main findings: Correlational analysis showed an association between job satisfaction and employee retention. Multiple regression analyses supported that job satisfaction predicts employee retention.
Research contribution: The study’s findings will give industry leaders direction on how to stop major employee attrition in the aviation sector by emphasising the enforcement of suitable retention strategies.