Shaa’ista Banderker, Mineshree Naidoo-Chetty

Abstract

Load-shedding in South Africa has significantly impacted businesses, from large franchises to small, micro and medium-sized enterprises (SMMEs). This crisis has forced many to reduce operations or close entirely. This study aimed to understand the perceived psychological, social, and economic impact of load-shedding on employees in selected SMMEs in the Western Cape. Using a qualitative approach, nine participants were interviewed through semi-structured interviews. Data was analysed using thematic analysis. Findings revealed that participants were affected across all three themes: psychological, social, and economic. The nature of their work caused similar experiences and observations. Participants remarked that the pandemic severely affected their mental health, with majority experiencing high levels of stress and anxiety due to load-shedding frequency, affecting their businesses. The study thus provides insights into load-shedding’s impact on SMMEs and suggests potential solutions for overcoming this ‘epidemic.’ The research highlights the critical nature of electricity for daily life and business advancement. It emphasises the need for SMMEs to explore options and recognise that they are not alone in facing these challenges. By examining the multifaceted impacts of load-shedding, this study contributes to understanding the broader implications of power irregularities on businesses and their employees.