Alexander Samuels, Blessing Takawira

Abstract

This study systematically reviews the literature on the impact of transportation visibility on last-mile logistics efficiency, using the PRISMA framework for structured analysis. The last-mile distribution, a critical phase in supply chain management, faces challenges such as resource limitations, infrastructure flaws, and environmental concerns. With the rise of e-commerce and omni-channel retailing, optimising last-mile logistics has become paramount for ensuring product availability and accessibility. Our review reveals that transportation visibility plays a crucial role in addressing these challenges by enabling real-time tracking, route optimisation, and enhanced coordination among stakeholders. Technological innovations, particularly in Artificial Intelligence and Blockchain, emerge as key enablers of transportation visibility, offering solutions for predictive analytics and transparent transactions. The study highlights the need for a holistic approach that integrates technology, collaboration, and sustainability to improve last-mile logistics efficiency. The findings provide valuable insights for practitioners and researchers aiming to develop resilient, efficient, and sustainable last-mile distribution systems.