Michael de Lange, Margaret Cullen, Andre Calitz, Sasha Boucher, Gordon Swans
Abstract
Manufacturers in South Africa, an emerging economy, are faced with an ever-increasing threat to remain relevant and competitive in the global market, which includes competition from international organisations, making the transition from traditional to smart manufacturing processes critical. A smart factory places a significant emphasis on human-machine collaboration, which on its own presents challenges as far as the acceptance of these technologies is concerned. The study aimed to identify the factors that positively influence the acceptance of digital technologies in the automotive components manufacturing industry. An empirical study was conducted with data collected through means of a questionnaire using a sample of 134 respondents working in an automotive component manufacturing factory in South Africa. The responses were statistically analysed, including exploratory factor analysis.
A conceptual model is presented using the Technology Acceptance Model as the theoretical basis of the study. The results suggested that management provides the necessary skills and training to ensure the adaptability of employees to a constantly changing work environment. In addition, investment into continuous learning and training programmes should be prioritised to promote a culture of digital trust, which will facilitate workplace interaction and collaboration between management, co-workers and machines.
A conceptual model is presented using the Technology Acceptance Model as the theoretical basis of the study. The results suggested that management provides the necessary skills and training to ensure the adaptability of employees to a constantly changing work environment. In addition, investment into continuous learning and training programmes should be prioritised to promote a culture of digital trust, which will facilitate workplace interaction and collaboration between management, co-workers and machines.