Examine ethical and social implications of emerging technologies in organisation general management – a review

The purpose of this study is to examine and identify ethical and social challenges arising from the adoption and utilisation of emerging technologies such as artificial intelligence, automation, and big data analytics in organisational general management. The main objective of this study is to develop a framework for promoting ethical and social behaviour and responsible technology adoption in organisational management. Traditional literature review approach was therefore used for this study. A total of 58 articles were included in this review, and their findings were synthesized thematically. Major findings of this study were that privacy and security-related concerns to technologies are increasing with the widespread use of artificial intelligence. The contribution of this review is therefore to provide actionable insights which guides organisations seeking to navigate the complex landscape of emerging technologies while upholding ethical and socially responsible principles. Managerial practical implications of this study highlight the importance of corporate digital responsibility (CDR) practices which should be adopted by managers in managing organisations to address the ethical and social implications of emerging technologies